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Are you Accreditation Ready?

We’re passionate about all things governance.  So let’s chat,
we’re one of Australia’s leading providers for clinical governance software.

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ABOUT QC4HEALTH GOVERNANCE SOFTWARE

Accreditation made easy

Prepare for accreditation audits the smart way with QC4Health’s cutting-edge technology. Designed specifically for the Health Care industry, our AI-enhanced platform streamlines your entire governance program, allowing you to focus on providing top-notch care for your patients.

With QC4Health, you can effortlessly manage policy and procedure, credentials, audits, risk management, incident management, business continuity planning, patient feedback and improvement, all from your device of choice. Say goodbye to complexity and hello to simplicity with QC4Health as your trusted partner in accreditation.

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With paperwork everywhere, in the past preparing for an audit was a little bit chaotic and a big bit stressful.

WHY QC4HEALTH?

Say goodbye to the days of juggling multiple systems and drowning in paperwork. QC4Health empowers you to streamline your entire governance process, allowing you to focus on what truly matters – providing exceptional care to your patients. Australia’s only fully integrated health care governance solution has got you covered.

Policy & Procedure

Revolutionize your policy and procedure management with QC4Health. You can securely access version-controlled documents anytime, anywhere, and use our integrated AI tools to help seamlessly draft, approve, and publish within the application. Take it a step further by testing staff comprehension using our acknowledgment features, ensuring a culture of compliance and accountability. Streamline your processes, empower your team, and embrace a dynamic approach to policy and procedure management with QC4Health.

Credentials

Effortlessly streamline your credentials management processes with QC4Health. Our platform replaces tedious spreadsheets with secure document libraries for storing and accessing employee certifications. Stay informed about changes impacting your team with automatic validation and AHPRA monitoring. Customizable reminders notify you and your team of upcoming credential renewals, ensuring compliance and eliminating the risk of expired certifications. Simplify processes, stay organized, and focus on delivering exceptional care with QC4Health’s hassle-free credentials management.

Risk Management

Tap into insights from every corner of your organisation by leveraging our innovative risk structure and crowdsourcing risk identification. Manage risks seamlessly with a centralized risk library, eliminating scattered documents. Experience the power of an integrated risk and audit system that enables real-time automated control tests for a safer patient environment. Elevate your risk management practices, foster collaboration, and drive continuous improvement with QC4AgedCare. Let’s transform risk management into a collective superpower that safeguards patient well-being.

Audit

Maximize the power of QC4Health to revolutionize your audit processes. Automate and manage audits effortlessly, improving efficiency and accessing real-time, accurate data. Collect audits through manual entry or API submission from your operating systems, accommodating audits of any size. QC4Health streamlines your experience, allowing you to focus on analyzing results and driving improvements. Gain invaluable insights with real-time data for informed decision-making and continuous enhancement. 

Incident Management / BCP

Transform your business continuity and incident management with QC4Health. Activate BCP plans manually or automatically from failed control tests, ensuring a rapid response when it matters most. Our powerful workflow module enables swift recovery, minimizing downtime and maximizing operational resilience. Automatically triage and centrally manage incidents for seamless investigations, building a valuable library of incident data for analysis and improvement. Embrace a proactive approach to incident management and BCP, empowering your organization to navigate challenges confidently and efficiently. Experience the transformative capabilities of QC4Health and take control of your incident management journey today.

Feedback & Improvement

We understand the importance of capturing patient and family feedback to continuously evolve and improve our services. That’s why we’ve implemented a cutting-edge system that allows patients to conveniently share their thoughts and experiences from the comfort of their own phones or via our user-friendly kiosks. But that’s not all – we harness the power of artificial intelligence to gauge the sentiment of each feedback, enabling us to truly understand and address the needs and concerns of our patients. To streamline the process, we have a centralized portal that serves as a hub for managing improvement projects. Through this innovative approach, we are committed to creating a patient-centered environment where every voice is heard and every experience is valued.

RISK FREE

30 Day Money Back

At QC4Health, we believe in the power of our software to revolutionize your operations. We’re so confident that you’ll fall in love with the capabilities and benefits of QC4Health that we’re thrilled to offer you a 30-day money back guarantee. That’s right – we want you to dive in, explore the features, and witness the transformative impact firsthand. If, within 30 days, you’re not completely satisfied, we’ll gladly refund your investment. It’s our way of showing you just how confident we are in the value and potential of QC4Health. So go ahead, take the leap, and experience the confidence of our 30-day money back guarantee. Your satisfaction is our top priority, and we’re here to ensure you have nothing to lose and everything to gain.

HOW WE WORK

Accreditation ready on 5 steps: 
1. Plan and Prepare for Implementation

Together, we’ll develop a comprehensive implementation plan that lays the foundation for success. We’ll outline the scope, steps, timeline, and resources needed for a smooth deployment. Our dedicated team members will be by your side, ensuring that you’re well-prepared. We’ll assist you in organizing your data, policy documents, audit templates, and other essential materials, ready to migrate them to the cutting-edge QC4Health platform.

2. Configure and Customize the System

We understand that every organisation is unique, which is why we’ll work closely with your team to tailor the system to your specific requirements. From policy and procedure repositories to audit templates, credentials management workflows, risk assessment frameworks, business continuity plans, incident management protocols, and patient feedback mechanisms – we’ll configure and customize QC4Health to align perfectly with your organisation’s needs.

3. Train and Educate Users

Empowering your team is crucial to successful implementation. We’ll conduct comprehensive training sessions to ensure that all users, including staff members and stakeholders, feel confident and competent in navigating QC4Health. Clear instructions, detailed user guides, and ongoing support will be provided, equipping your team with the knowledge and skills needed to maximize the platform’s functionalities.

4. Test and Validate

Quality is our priority. Before going live, thorough testing will be conducted to ensure that all integrated components are functioning flawlessly. We’ll validate data migration, meticulously verifying the accuracy and integrity of policy and procedure documents, audit results, credentials management records, risk assessments, business continuity plans, incident reports, and patient feedback data. Rest assured, we leave no room for compromise.

5. Go Live and Monitor Performance

It’s time to unleash the power of QC4Health throughout your organisation. Once the system has successfully passed the testing and validation phase, we’ll implement it across your entire infrastructure. Our job doesn’t end there – we’ll closely monitor its performance, ready to address any concerns that arise. We value your feedback and will continuously work to enhance the system’s functionality and usability, ensuring that it evolves along with your organisation’s needs.

QC4Health is your partner in success, ready to transform your clinical governance journey like never before. Experience the power of simplicity, efficiency, and personalized support. Get in touch with us today and unlock the true potential of QC4Health.

At QC4Health, our dedicated team is committed to supporting and empowering health care providers of all sizes. We’re here to help you get Audit ready, so you can focus on what matters most – delivering exceptional care. Our mission is to empower care providers to thrive in a rapidly changing landscape. We’re here to support you, no matter the size or type of your organization. Join the community of providers we’ve assisted and discover the difference QC4Health can make for you. Together, let’s elevate the standard of care and create a brighter future for you and your patients.

Testimonials

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

 

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

Mary, Director of Clinical Services

 

FREQUENTLY ASKED QUESTIONS

Find quick answers to common FAQs

What Is NSQHS accreditation?

Accreditation seeks to assess the quality and care of services delivered by approved providers against the Quality Standards and contributes to improved safety, quality and continuous improvement of services. Health care services must be accredited to receive Australian Government funding. The accreditation of services includes the accreditation of commencing services and the re-accreditation of accredited or previously accredited services.

What is an NSQHS audit?

An NSQHS Audit is an onsite assessment of the quality of care and services provided to patients by an accredited service. It measures performance of an approved provider against all requirements of the Quality Standards. Review audits are conducted by an Assessment Team of at least two quality assessors.

Review audits are arranged with notice to the approved provider of the service.

What is the purpose of NSQHS audit?

The purpose of a NSQHS audit is to ensure that service providers are meeting their obligations to deliver high quality care in line with the minimum standards outlined in the NSQHS guidelines. All Health Care providers must undergo audit as part of the registration and renewal process. It’s important to remember that audits aren’t just about making sure you’re following protocol, being audit ready means that you are patient ready, and they can provide you with valuable feedback on how well your service is working.

Where is the QC4Health platform located?
The QC4Health Platform is hosted in Australia Azure environment (physically located in Australia). This ensures that your data is always protected and never leaves Australia. QC4Health provides authorised staff with round-the-clock (24 hours/7 days) access to the data required to provide safe high-quality care to your residents. 
How do I get ready for the NSQHS audit?

The NSQHS audit is a thorough process, and you need to be prepared, so start early. Here are some tips on how to get ready:
Start early – begin by collecting your evidence early and regularly. Minimise your time required to be audit ready by thinking about audits and the details the auditors are likely to ask.
Keep good audit records – helps you protect your Aged Care accreditation and makes it easier for you to ensure your teams are always delivering care that aligns with your organisational guidelines.

Can you help me out with other parts of my business?

Of course we can, book a free consultation with us, and we can discuss what other areas of your business you need help with.

Getting started
Contact us if you have any questions or would like to find out more.